Terms of service

Velamour Terms of Service

Last Updated: February 24, 2026

1. Overview

This website is operated by Velamour. Throughout the site, the terms “we”, “us” and “our” refer to Velamour. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

3. Products and Services (Lingerie & Activewear)

Certain products may be available exclusively online through the website.

Hygiene & Safety: Due to the intimate nature of our apparel (Lingerie, Intimates, and Activewear), we maintain strict health protocols. Please refer to our Refund Policy for details on non-returnable items.
Accuracy: We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

4. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

For India Customers: You agree to provide current, complete, and accurate purchase and account information for all purchases, including correct PIN codes and contact numbers to ensure successful delivery.

5. Third-Party Tools & Links

We may provide you with access to third-party tools (such as Syncee or Snazzyway) over which we neither monitor nor have any control. We are not liable for any harm or damages related to the purchase or use of goods, services, or resources made in connection with any third-party websites.

6. User Comments and Feedback

If you send certain specific submissions (for example contest entries) or creative ideas, suggestions, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, and distribute them in any medium.

7. Prohibited Uses

In addition to other prohibitions, you are prohibited from using the site or its content:

For any unlawful purpose.
To solicit others to perform or participate in any unlawful acts.
To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

8. Limitation of Liability

Velamour does not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall Velamour, our directors, officers, or employees be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

10. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update, change or replace any part of these Terms by posting updates to our website.